Welcome to Janome support
We’re here to help

You can do more than shop and learn at your local Janome dealer. If your machine needs a service or repair, give them a call to get help.

Or feel free to get in touch with us by completing the form. 

Need help?
Tell us a little about what’s going on…

  • Please enter the name / model of your machine
  • The unique 9-digit number usually located on the back of the machine